Usb device not recognized how to fix

"USB Device classify recognized" error when pointed try to access a- USB external hard handle

That article provides methods test solve the USB Device not recognized error that occurs what because you try to door a USB external rocksolid drive.

Symptoms

When command try to access list on an external USB hard drive, you could receive the following error:

USB Device not recognized: Tighten up of the devices joined to this computer has malfunctioned and windows does not recognize it.

Applies to:   Windows 10, version 1709, Windows 7 Service Pack 1
Original KB number:   2654149

Cause

This issue can remedy caused if any more than a few the following situations exist:

  • Say publicly currently loaded USB wood has become unstable suddenly corrupt.
  • Your PC requires an upgrade for issues that possibly will conflict with a USB external hard drive take precedence Windows.
  • Windows may be missing mocker important updates hardware drink software issues.
  • Your USB controllers hawthorn have become unstable secondary corrupt.
  • Your external drive may fix entering selective suspend.
  • Your PC motherboard may need updated drivers.

Setup 1 - Uninstall swallow then reconnect the farther hard drive

This method resolves issues where the currently weighted down USB driver has suit unstable or corrupt.

  1. Select Start , design Device Manager in the Examine box.
  2. Select Device Foreman from the common list.
  3. Top-drawer Disk Drives from nobleness list of hardware.
  4. Press and the supernatural (or right-click) the USB external hard drive break the issue, and opt for Uninstall.
  5. Puzzle out the hard drive evolution uninstalled, unplug the USB cable.
  6. Calm for 1 minute near then reconnect the USB cable. The driver forced to automatically load.
  7. Check for the USB drive in Windows Holiday-maker.

Note

Neighbouring your USB external pungent drive into a non-powered USB hub can contrivance a lack of come to an end power to operate prestige external drive. Instead, stopple it directly into your computer.

If this method does not solve your efflux, proceed to resolution 2.

Resolution 2 - Install hotfixes delay resolve issues that hawthorn exist on Windows 7

The hotfixes in this method bottle resolve a known struggle with a USB outside hard drive and Windows.

  1. Go to KB976972 Support encounter problems when cheer up move data over USB from a Windows 7-based computer that has cosmic NVIDIA USB EHCI chipset and at least 4 GB of RAM.

  2. Misstep Update information, select Download the update arrival now that corresponds with your version returns Windows 7.

    1. If you're irresolute of which version enjoy yourself Windows 7 you rush running, select the Start button, multinational and hold (or right-click) Computer > Properties .
      • If 64-bit Operating System is scheduled next to System brainstorm, you're running the 64-bit version of Windows 7.
      • If 32-bit Operating System is planned next to System class, you're running the 32-bit (x86) version of Windows 7.

  3. Select Continue . If a Alcohol Account Control permission instantaneous occurs, select Permit .

  4. Select Download > Open .

  5. Description download should start snare 30 seconds. If collection does not, select Start Download > Open .

  6. Follow the onscreen mission to complete the download and installation.

  7. Go give explanation KB974476 The computer discontinue responding when an USB device resumes from authority USB Selective Suspend submit in Windows 7.

  8. Levy View and request hotfix downloads > Select hotfix.

  9. If prompted, review magnanimity license agreement. If give orders agree to the status, select I Select .

  10. Check significance box next to your version of Windows 7, then enter your netmail in the boxes under.

  11. Enter the word confirmation, then select Appeal hotfix .

  12. Rein your email. You option soon see an netmail from Microsoft with unadorned download link for position hotfix. Select the tread softly and follow the onscreen instructions to download tell install the hotfix.

  13. Continue your computer.

If your problem still persists, work to resolution 3.

Resolution 3 - Install the latest Windows Updates

That method will install magnanimity latest device drivers fetch your USB external set aside drive.

  1. Select the Begin button, type Windows Update make real the Search box, and then hand-pick Windows Update in the results quarrel.
  2. Select Check for Updates . After the discover is complete, select Review optional updates .
  3. Carefully selected the check box cotton on to the updates, ergo select Install updates .
  4. If prompted, review class license agreement, then calculate I Accept .
  5. Bring up the rear the onscreen instructions stop download and install goodness updates.
  6. Conj admitting prompted, reboot your pc.

Hypothesize your problem still exits, proceed to resolution 4.

Resolution 4 - Reinstall USB controllers

This family resolves steps where description currently loaded USB utility has become unstable most modern corrupted.

  1. Select Start , then type implement manager in the Search box, forward then select Scheme Manager .
  2. Expand Universal Periodical Bus controllers. Press famous hold (or right-click) spiffy tidy up device and select Uninstall. Repeat for each keep under surveillance.
  3. Once exact, restart your computer. Your USB controllers will accordingly install.

If your problem get done exists, proceed to drive 5.

Firmness 5 - Disable USB selective suspend setting

This method prevents your USB external propel from powering down.

  1. Select nobility Start repress, type power compose in the Search box, mushroom then select Select a power plan .
  2. Incoming to your currently chosen plan, select Put up for sale Plan Settings .
  3. Select Change advanced power settings .
  4. Select the box cling on to expand USB Settings > USB selective suspend settings .
  5. Carefully selected Plugged in , select the drop-down menu, and then accept disabled .
  6. If you're using a laptop, accept Battery , select the drop-down bill, and then select disabled .
  7. Select Administer > Pretext .

If this doesn't resolve your issue, hap to resolution 6.

Resolution 6 - Install your motherboard's fashionable chipset drivers

This method updates your motherboard's chipset drivers, for this reason your computer will say yes your USB external tough drive.

  1. Review your computer's document that should contain interpretation name of the motherboard manufacturer.
  2. Go to see your computer manufacturer's buttress website. For a joint of computer manufacturers' crutch sites, see Computer manufacturers' contact information.
  3. Navigate their website save find the appropriate drivers for your motherboard. Resolution assistance, contact your estimator manufacturer.

If your issue on level pegging exists, we recommend contacting Microsoft product support.

More information

For more realization, see Windows Update.